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	<title>The VaporPoint</title>
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		<title>Collaboration tool selection</title>
		<link>http://www.vaporpoint.com/blog/?p=71</link>
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		<pubDate>Tue, 27 Apr 2010 13:42:24 +0000</pubDate>
		<dc:creator>Matt</dc:creator>
				<category><![CDATA[Tools]]></category>

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		<description><![CDATA[Please check out my post over on the OCTAVEdigitalworks blog on the selection of collaboration tools for your team.]]></description>
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		<title>Stakeholder Investment</title>
		<link>http://www.vaporpoint.com/blog/?p=48</link>
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		<pubDate>Fri, 12 Mar 2010 14:30:23 +0000</pubDate>
		<dc:creator>Matt</dc:creator>
				<category><![CDATA[Delivery]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[PM]]></category>

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		<description><![CDATA[Thanks to Andy Burns for triggering this idea for a post. At a PMI chapter meeting recently, Andy was talking about being aware of the investment a stakeholder had in an estimate that was clearly far, far below what was necessary for the expected scope. This made me think a bit more about the human/communication [...]]]></description>
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		<title>It really IS all about service&#8230;</title>
		<link>http://www.vaporpoint.com/blog/?p=14</link>
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		<pubDate>Sun, 10 Jan 2010 16:58:12 +0000</pubDate>
		<dc:creator>Matt</dc:creator>
				<category><![CDATA[Service]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[strengths]]></category>

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		<description><![CDATA[I had a bit of an epiphany last month. It came in two parts. First, a family member recounted to me a customer service horror story of trying to get a new &#8220;item&#8221; to my kids for Christmas. All she wanted to do was pay for the item, and have me pick it up at [...]]]></description>
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